Terms of Service

Online dispute resolution

In the event of a dispute that cannot be resolved through the management of Hôtela Gascogne, in accordance with Article L. 616-1, you can contact the MTV consumer mediator (Tourism and Travel Mediation) to which our establishment belongs by clicking on the following link:  https://www.mtv.travel/  »
Lack of information regarding the online dispute resolution platform

Online dispute resolution

In accordance with Article 616-2, in the event of a dispute, you can also use the European online dispute resolution platform by clicking on the following link:  https://ec.europa.eu/consumers/odr/main/

We obviously remain at your entire disposal via email:  pilot@hotelgascogne.com

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